TERMS & CONDITIONS

These Terms and Conditions outline the rules and regulations for the use of ENGYUP (engyup.com) Products and the purchase of products from Nutraup Health Care. By accessing this Website and/or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with all of these terms, please do not use the Website.

PRODUCT INFORMATION

The company (Nutraup Health Care) (Brand: ENGYUP) strives to provide accurate and up-to-date information about its products, including descriptions, ingredients, and usage instructions. However, we do not guarantee the accuracy or completeness of this information. It is the customer’s responsibility to consult with a healthcare professional before using any products, especially if they have pre-existing medical conditions or are taking other medications.

We do not assume responsibility for any health or safety issues once the buyer has taken possession of the item. In the event of any harm resulting from purchased items, we disclaim any liability. It is important to note that our products are not designed for the diagnosis, treatment, cure, or prevention of any disease.

ORDERING AND PAYMENT

1. Order Acceptance: All orders placed through the Website are subject to acceptance by the company. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or fraudulent activity.

2. Payment: The Company accepts various forms of payment. All payment information is handled securely. By providing your payment information, you authorize us to charge the specified amount for your order.

SHIPPING AND DELIVERY

The company aims to process and ship orders promptly to deliver it to our customer in a quick time in hassle free process.

We usually ship the product within 24 business hours after receiving the order. Generally, transit times takes 4-5 working days to deliver the products at your doorstep. it’s important to consider that delivery could potentially take up to 10 days. This extended timeframe may be influenced by various factors including the shipping method chosen, your specific location, and unforeseen circumstances beyond our control.

CHANGES TO TERMS & CONDITIONS

The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website and/or the purchase of products after any such modifications constitute your acceptance of the revised terms.

PRIVACY POLICY

This Privacy Policy describes how Nutraup Health Care (“The Company,” “we,” “our,” or “us”) collects, uses, and discloses personal information when you use our website www.engyup.com (“the Website”) and the services provided through the website.

By using our platform and providing the information as outlined in this policy, you hereby consent to the collection and utilization of the disclosed information in accordance with this policy. This includes, but is not limited to, your agreement to share your information as specified in this Policy. We encourage you to thoroughly review this policy regarding the collection, use, and disclosure of your information. If you find any terms or policies in this policy uncomfortable, you have the option to discontinue using the platform.

For the purposes of this policy, “Personal Information” refers to any information related to you, either directly or indirectly, in combination with other information available or likely to be available with the company. This information is submitted to and/or collected over the platform and maintained by the company in an accessible form. However, any information available in the public domain shall not be considered personal information for the purpose of this policy.

 INFORMATION WE COLLECT

 The company restricts its data collection to the essential information needed to ensure accurate service, process your product order, facilitate refunds, and consistently enhance our products and services.

When you visit the website, make a purchase, or interact with our services, we may collect following information.

1. Personal information such as your name, address, email address, phone number, location etc.
2. We may collect information about your interactions with the website, including your browsing history, pages viewed, and other online activities on our website.
3. Details of individuals to whom purchases have been dispatched, encompassing addresses, phone numbers, and IP addresses.
4. Information pertaining to product interests and, in specific instances, your opinions and personal preferences, among other details.
5. You may choose to furnish us with payment information such as bank account, credit card, debit card, or other payment instrument information, along with passwords necessary for accessing products on our platform.
6. We may also maintain a record of your product preferences and gather information about you from potential future affiliates.

HOW WE USE YOUR INFORMATION

1. We limit the access to personal information to our employees, contractors, and agents, permitting access only to those individuals who require the information to process it on our behalf.
2. We use your personal information to process and fulfill your orders, communicate with you about your purchases, transactions and provide customer support.
3. With your consent, we may use your email address to send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.
4. We use your personal information to address reviews, comments, or other feedback provided to us. To improve our ability to respond to your requests and enhance your service experience, and to request ratings and reviews of the products.
5. This information may also be used for follow up after correspondence, whether through live chat, email, or phone inquiries; Enable social media account logins and sharing of activities on your social media pages; Gain insights into your shopping preferences; Send communications related to order updates and offers via email, SMS, and social media channels.
6. We may use aggregated and anonymized data to perform internal research on customer demographics, interests, and behavior to better understand and serve you; Analyze trends, track customer web page movements, identify you, and manage shopping carts for aggregate use.

INFORMATION SHARING

Your personal information will only be accessible to individuals authorized by us. We may disclose your personal information to the entities listed below, provided that they are either bound by this policy or adhere to practices that offer, at minimum, the same level of protection as outlined in this policy. 

1. We may share your personal information with third party service providers who assist us with order processing, payment processing, shipping, and other business operations.
2. We do not lease or sell your personal information to any third party.
3. In the event of a merger, sale of our business, or a similar transaction, we may transfer or disclose your personal information to the acquiring business entity, which may use, collect, or disclose the information for evaluating the transaction or managing the affairs of the acquired business, as outlined in this policy.
4. Your personal information may be shared with our corporate entities for purposes outlined in this policy, including the detection and prevention of identity theft, fraud, and illegal acts. If you object to such sharing, we request that you refrain from providing us with any information.
5. We may engage other companies and individuals to perform functions on our behalf, such as order processing, courier services, data analysis, customer support, email services, web hosting, and fulfillment. While these third parties may access personal information to perform their functions, they are bound to use such information solely on our behalf and in accordance with this policy.
6. We may disclose your information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We will make reasonable efforts to delete or permanently deidentify personal information that is no longer required.

COOKIES AND TRACKING TECHNOLOGIES

The website may use cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your privacy rights, please contact us.

CHILDREN

Our website is not designed for children, and to the best of our knowledge, we do not gather information from individuals under the age of 14 on this platform. Products intended for children under the age of 14 should be reviewed and ordered by parents or guardians exclusively.

Individuals under the age of 14 are not allowed to register for the interactive features of our website, including activities such as registration, signing up for email notifications, or participating in chat rooms and message boards. If you are 18 years of age or younger, please seek permission from your parents before providing any information to us.

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. Your continued use of the Website after any changes to this policy constitutes acceptance of those changes.